Archive for December, 2011


Customer service on Social Media

Using social media to help your clients Is there anybody out there? Today, in such a competitive landscape, being customer-driven is what can really differentiate a company from others of its kind. A company’s reputation can rise thanks to excellent customer service, but it can also be destroyed if no one’s there to listen and [...]

eBay goes High Street

From today until Monday 5 December the world’s favourite online auction site is going a bit more traditional to get into the Christmas spirit. The eBay Christmas Boutique pop-up shop is open in London’s West End over the next few days embracing traditional high street with modern sales opportunities. While the online site offers somewhere [...]