frequently asked questions
answers to common queries about our dial-up services
New to 123-reg dial-up?
- How do I setup my dialup?
- I have a Mac, what are the settings for dial up?
- Can I access the 123-reg dialup from outside the UK?
Technical questions
- How do I set up dialup on Windows 2000 professional?
- Can I use BT Highway ISDN?
- Error 691 seems to be occurring a lot - any ideas?
New to 123-reg dial-up?
How do I setup my dialup?
To setup your dialup, follow the step by step instructions on our Dial-up page
I have a Mac, what are the settings for dial up?
Nameservers are automatically assigned, but if necessary they are:
- 194.153.0.18
- 194.153.1.10
- Outgoing mailserver is smtp.123-reg.co.uk
Can I access the 123-reg dialup from outside the UK?
No. The dialup service is only accessible from within the UK.
back to topTechnical questions
How do I set up dialup on Windows 2000 professional?
It's a standard dial up connection. The setup process is practically identical to that of Windows 98/XP.
Can I use BT Highway ISDN?
No, the services are incompatible.
Error 691 seems to be occurring a lot - any ideas?
Error 691 is described as follows: "The computer you're dialing in to cannot establish a Dial-Up Networking connection. Check your password, and then try again." This is a common problem and is very probably due to your phone line. Try dialing again, this usually fixes the issue.
