This article relates to domain ownership.
This article will answer some of the Frequently Asked Questions regarding Domain Access and Ownership.
Q: Why can 123-reg not decide ownership?
A: This is a matter which 123-reg is not authorised to deal with.
Q: How long will it take to get a domain into my own account?
A: We aim to have all domain name access requests responded to in 24-48 hours
Q: How much does it cost to have the domain moved to my account?
A: There are no charges for 123-reg to move the domain name between 123-reg accounts.
Q: Do any services, such as email or hosting, get transferred with the domain name?
A: No, we can only move the domain names between accounts, not any additional services.
Q: Can you move a domain into my account if it is with another registration service provider?
A: The processes outlined here are only for domain names already with 123-reg. For domain names with another company please complete an external transfer.
Q: Will the domain name nameservers or DNS settings be changed?
A: No, the settings will remain as they currently are.