Domain Access and Ownership FAQ's

This article relates to domain ownership.

This article will answer some of the Frequently Asked Questions regarding Domain Access and Ownership.

Q: Why can 123-reg not decide ownership?

A: This is a matter which 123-reg is not authorised to deal with.


Q: How long will it take to get a domain into my own account?

A: We aim to have all domain name access requests responded to in 24-48 hours


Q: How much does it cost to have the domain moved to my account?

A: There is no extra cost for domain names to be moved between 123-reg accounts.


Q: Do any services, such as email or hosting, get transferred with the domain name?

A: No, we can only move the domain names between accounts, not any additional services.


Q: Can you move a domain into my account if it is with another registration service provider?

A: The processes outlined here are only for domain names registered with 123-reg. For domain names with another company please complete an external transfer.


Q: Will the domain name nameservers or DNS settings be changed?

A: No, the settings will remain as they currently are.

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