Please follow the steps below to cancel, or to allow to lapse, any products which your no longer require. Please note that the steps outlined below for each product must be followed to ensure cancellation and avoid an unwanted renewal.
Set to expire from your 123-reg control panel
The following products will need to be set to expire from within your 123-reg control panel.
Domain name - To set your domain name to expire please see:
SSL Certificate - To set your SSL Certificate to expire please see:
Whois privacy - To set Whois privacy to expire please see:
Send a ticket to our support team
To cancel the following products please raise a ticket to our support team, using the
Ask a Question tab.
- Mailboxes
- Pop Boxes
- Panda Antivirus
- Instant Traffic
- Sub Domains
Call our support team
To cancel one of the products below, or to discuss an upgrade or downgrade of these packages, you will need to call our Customer Relationship team. You can call on 0845 450 2310 and lines are open Monday to Friday 9:00 am to 5:30 pm.
- Instant Site Packages
- SiteFusion Packages (12 month contract)
- Windows or Linux Hosting Packages
- eCommerce Packages (12 month contract)
- VPS Packages
- Dedicated Servers (12 month contract)