How do I check the status of my Support Ticket?

When a support query is raised via the 123-reg.co.uk Support Centre usingthe Ask a Question facility, a support ticket is automatically created within our system.

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You may track the progress of each query from the 123reg.co.uk Support Centre.

1

Click the My Support button above.

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A pop-up window will ask you to enter your 123-reg User Name and Password.

2

Enter your details (remember these are case-specific) and click OK.

The next window will show recent support tickets raised and their current status.

3

To view full details of a support ticket, click the relevant incident.

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