How do I fix problems with my web forwarding?

This answer will give you several tests to try before contacting 123-reg support with web forwarding problems.

1

Firstly, make sure the website you are forwarding to is working

2

If you have just initiated the web forwarding, please allow a couple of hours for the update to take place.

3

Check that your domain name is pointing to the correct IP address in the DNS settings. To see how, please view the guide How do i set up DNS for Web forwarding?

4

Check that your domain is on the 123-reg nameservers by looking up the name on www.who.is.

  • ns.123-reg.co.uk
  • ns2.123-reg.co.uk
5

Check that the URL is correctly entered in your 123-reg control panel (123-reg.co.uk control panel).

6

If the forwarding has stopped suddenly, make sure that your domain name has not expired in the 123-reg control panel (123-reg.co.uk control panel).

If none of these tests provide a solution, please contact 123-reg support.

Answer options

Your feedback was successfully added.

Answer tracking

Track

Watch the content of this article for changes.