How do I fix problems with my web forwarding?

How do I fix problems with my web forwarding?

This answer will give you several tests to try before contacting 123-reg support with web forwarding problems.

  • Firstly, make sure the website you are forwarding to is working

  • If you have just initiated the web forwarding, please allow a couple of hours for the update to take place

  • Check that your domain is on the 123-reg nameservers by looking up the name on www.allwhois.com.

    • ns.123-reg.co.uk
    • ns2.123-reg.co.uk

  • Check that the URL is correctly entered in your 123-reg control panel (123-reg.co.uk control panel)

  • If the forwarding has stopped suddenly, make sure that your domain name has not expired in the 123-reg control panel (123-reg.co.uk control panel).

If none of these tests provide a solution, please contact 123-reg support.