To cancel auto renew for your Ecommerce package, please do the following:
1
Log in to your 123-reg control panel.
2
Scroll down to the Ecommerce section.
3
Click on the Manage ecommerce plans option.

4
If you have more than one ecommerce package, click on the Manage button for the relevant package.
5
Click on the Manual renew button next to the Auto renew: option and click on the change button.