How do I set up my Email with Microsoft Outlook 2013?

This article applies to 123-reg Mailboxes

The following is a general guide to setting up Microsoft Outlook 2013 to enable you to send and receive emails from the email account you have hosted with


Start Outlook 2013 from the Start Menu.

Click on File and then click on the Add Account button.


Select Manually configure server or additional server types and then click the Next button.


Select POP or IMAP and then click the Next button.


Next you must decide whether you would like to use the POP3 or IMAP email protocol.

POP3 is the standard protocol for receiving email from a mail server and it allows you to download all of your emails to one location.

IMAP is best if you access your email from multiple locations, clients and devices as it doesn't require downloading of your email content. We recommend using IMAP settings on Windows Live because if anything were to happen to your computer or mobile device, you would still be able to access your emails.

To find out more about the POP3 and IMAP protocols, watch the following support video.

Enter the following information:

User Information

Your Name: This is the name that you want to appear on the e-mail

E-mail Address: e.g.

Server Information

Incoming mail server (IMAP): or (POP3)

Outgoing mail server (SMTP):

Logon Information

Username: Full email address (e.g.

Password: The password you chose when creating the account.


If you have forgotten your email login details click here to find out how to retrieve them.


Click on the More Settings button, which will open the Internet Email Settings menu panel.


Click on the Outgoing Server tab.


Select My outgoing server (SMTP) requires authentication and select the Use same settings as my incoming mail server option, and click the OK button.


From the Add account window, click on the Next button.


After the test account settings check has finished click Close.


Click the Finish button.


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