How do I use secure mail on my 123-reg email account

This answer explains how you can use the new secure mail features from 123-reg.

123-reg offers secure POP, IMAP and SMTP connections with our mail boxes.

When using standard mail services, the connection requires authentication but once connected the data sent or received is not encrypted. Using secure mail servers over an SSL connection, the data is encrypted with the same secure certificate methods used by online shopping sites.

Using secure mail services requires some changes to be made to the settings of your mail client. Instructions for Outlook, Outlook Express and Thunderbird are included below.

For other email clients, please consult your documentation or the supplier's support site.

Technical note: The defaults ports for email are:

  • POP: 110
  • IMAP: 143
  • SMTP: 25

However, when connecting to secure mail over SSL, you will need to use the following ports:

  • POP: 995
  • IMAP: 993
  • SMTP: 465

  • How to configure secure mail services on your mail client:

    Using Outlook:

    1

    On the Tools menu, click E-mail accounts.

    2

    Select View or change existing e-mail accounts and click Next.

    3

    Select the relevant email account, and click Change.

    4

    Under Server Information check that the Outgoing mail (SMTP) box contains:
    smtp.123-reg.co.uk

    5

    Click More Settings and then click the Advanced tab.

    6

    Under both Incoming mail (POP3) and Outgoing mail (SMTP) boxes, tick the option marked This server requires an encrypted connection (SSL).

    7

    Edit the Server Port Numbers: in the POP3 box change 110 to 995 and in the SMTP box change 25 to 465.

    8

    Click OK


    Using Outlook Express:

    1

    On the Tools menu, click Accounts

    2

    Select the relevant email account, and click Properties

    3

    Click the Servers tab and check that the Outgoing mail (SMTP) box contains:
    smtp.123-reg.co.uk

    4

    Click the Advanced tab

    5

    Under both Outgoing mail (SMTP) and Incoming mail (POP3) boxes, tick the option marked This server requires a secure connection (SSL)

    6

    Edit the Server Port Numbers: in the POP3 box change 110 to 995 and in the SMTP box change 25 to 465.

    7

    Click OK


    Using Mozilla Thunderbird:

    1

    On the Tools menu, click Accounts Settings

    2

    Click your email address in the box on the left hand side.

    3

    Click Server Settings

    4

    Change the POP server port from 110 to 995

    5

    Enable the Use secure connection option in the Security Settings section.

    6

    Select the SSL option.

    7

    Click Outgoing Server (SMTP) in the left hand box

    8

    Click the existing outgoing server address and then click Edit.

    9

    In Settings change the Server Name to smtp.123-reg.co.uk and the Port to 465.
    Under Use secure connection select SSL

    10

    Click OK.

    Tip: To access webmail securely, just go to the following link and login to your mail box. https://webmail.123-reg.co.uk/

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