How do I view my old chat transcripts?

This article applied to the 123-reg Support Site

This article will show you how you can review the old transcripts of the live chats that you have had with one of our 123-reg Support Agents.

To view your old chat transcripts, you will have to be logged in to your 123-reg My Support area

1

Click on the My Support tab in the 123-reg support site.

 
2

From the Support History of the My Support section of the Support Site, click on the My Chat button.


3

You will now be presented with a list of your old chats. Click on a chat to see further details, including the transcript of the chat. To view your full chat history, click on the Show All Chats link.


4

You will now have the full transcript of your chat.

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