What department should I speak to when I call 123-reg?

This article applies to contacting 123-reg.

This article shows which department you should contact when calling 123-reg. The below table shows which menu options will take you through to which team.

Dept.    Menu Options  What will this department help me with? 
Product Information 
 
  Product Information Our Product Information team will advise you on the best products you will need to help create the online presence you want.

Dept.    Menu Options  What will this department help me with? 
Invoice and Account Queries    
  Invoice and Account Queries If you have any invoice or account queries, our team will answer any questions you have. 

Dept.    Menu Options  What will this department help me with? 
Technical Support  Below is the various technical support teams who will answer any queries you have about any of our products.  
  Domain names and email 3 > 1  This is the technical support team for domain names and email packages. If you have any domain name or email based issues, this team will give you the help and advice you need.  
  Website Creator based support, such as eCommerce, InstantSite and Website Builder. 3 > 2  This is the technical support team will help you out with any queries you have with Website Builder, InstantSite, and eCommerce. 
  Web Hosting 3 > 3  This is the technical support team for our Web Hosting packages.  
  VPS Support 3 > 4   This is the support team for our Virtual Private Servers.
  Cloud Server and Dedicated Cloud 3 > 5   This is the support team for our Cloud and Dedicated Cloud servers.
  Dedicated Server 3 > 6  This is the technical support team for our Dedicated servers.  
  All other queries 3 > 7   For queries regarding any of our other packages, such as Site Scanner or Website Passport.  
  Repeat options   3 > 8  To repeat the technical support options

Dept.    Menu Options  What will this department help me with? 
Package Queries 4   This section deals with package queries and changes.  
  Domain Names and email addresses 4 > 1   This team will help you with the management of your domain name and email packages.  

Website Creator based support, such as eCommerce, InstantSite and Website Builder. 4 > 2   This team will help you with the management of your Website Creator packages; such as eCommerce, Website Builder and InstantSite. 
  Web Hosting 4 > 3   This team will help you manage your Web Hosting packages.  
  SiteScanner and InstantTraffic    4 > 4  This team will help you manage your SiteScanner and InstantTraffic packages.  
  VPS and Cloud   4 > 5  This team will help you with the management of your VPS and Cloud server packages.  
  Dedicated Server and Dedicated Cloud 4 > 6   This team will help you with the management of your Dedicated and Dedicated Cloud packages.  
  All Other Queries 4 > 7  For and other queries and requests
  Repeat Options  4 > 6   To Repeat the Package Queries options  

Dept.    Menu Options  What will this department help me with? 
Product Information 
 
  Google Adwords To speak to the Google Adwords team, to market your website and increase targeted traffic.

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