This article will explain the support options you get with your 123-reg VPS server.
Included support with all 123-reg VPS servers:
Telephone and Ticket Support from 9am to 7pm, Monday to Friday
Live Chat Support from 9am to 5pm, Monday to Friday
99.9% network uptime promise
24/7 Hardware support
Unmanaged VPS servers - Root access and management
Please Note: Updates to software installed by you is not covered in our support.
All VPS servers come with full administrator access, so you can install all the applications you need. However, that extra flexibility means you also need to take care of some maintenance, like keeping the applications or software you install secure and up to date.
Base operating system
You would manage:
Operating system updates
Security patches and updates
User script errors
Customer data backups