How to add your email account to Outlook.com

The Video applies to 123-mail

Watch the following video to learn how to add your email account to Outlook.com (formerly known as Hotmail). You can use the instructions in this video to add an email account from any provider. However, make sure you first check with your service provider for their specific settings. Once you complete all the steps, you will be able to use your email address from 123-reg with Outlook.com and send and receive messages the same way as with any other email client.



Hi there, in this video we are going to talk you through adding an email account to Outlook.com, formally known as Hotmail.


This method can be applied to an email account from any mail provider, however in this tutorial we will provide the specific settings for 123-mail as well.


Right, let’s get to it.


To begin, log on to your Outlook account at www.outlook.com.


Click on the gear icon, and then select more email settings.


Under the managing your account menu, select your email accounts.


Now select add a send-and-receive account under the Add an email account menu.


In the name field, type your name how you would like it displayed to others when they receive your emails.


Outlook is setting up your account which can take up to a few minutes.


Type in your email address and password for the account you wish to set up then click next.


Outlook may not be able to find your correct settings, this isn’t uncommon so don’t worry, if this happens begin entering them below.


To be able to view your email on Outlook.com you will need to add the incoming server details.


Outlook.com allows you to add your email account using POP3 email protocol.


Outlook uses POP3 to connect to the mail server. POP3 downloads your mail as you view it on your email client.


These email clients include desktop clients such as Microsoft Outlook or Mozilla Thunderbird, a webmail interface such as Gmail or 123-mail, or on your mail app on your tablet or smartphone.


It’s great for users who only want to access their mail from one email client.


Outlook does not let you use the email protocol IMAP which allows you to manage your email across multiple clients.


Now we need to enter the server address. If you are using 123-mail then enter pop.123-reg.co.uk.


If you are using another mail provider you will need to enter their server address details. It is common practice to try:


pop.yourdomain.co.uk and then simply replace yourdomain.co.uk with your own domain name.


Please be aware that this does not apply to all providers.


We therefore recommend that you check with your service provider for their specific server settings.


Change the port to 995 and ensure the requires a secure connection (SSL) is ticked. This ensures that encryption has been set to provide security when accessing your email account.


You can now decide whether or not you would like to leave a copy of your retrieved messages on the server.


If you'd like to keep a copy of each message Outlook.com retrieves in your other email clients then tick the Leave a copy of retrieved messages on the server box.


This way, you can access your mail on alternate email clients, as well as in Outlook.com.


Please note that this option does not sync your mail, so if you delete an email in your Outlook account it may still appear if you choose to view it on another email client.


If you'd rather delete copies of messages that Outlook.com retrieves, then leave this option unticked.


This will mean that any emails downloaded to Outlook.com will not be able to be viewed on other clients.


For this tutorial we will tick the leave a copy of messages on the server box.


Now, enter your username, for 123-mail this is the email address for the mailbox you are setting up.


If you are using an alternate mail provider check with them for what your username should be.


Type in your password for the account you wish to set up.


Under the Outgoing (SMTP) server information section, you can specify whether or not you want email recipients to see your outlook address when sending email.


Selecting send emails using Outlook’s server means that email recipients may see your Outlook.com address when you send email from the account you are setting up.


Choosing send emails using your provider’s server means that your outlook email address will be hidden from emails sent using your newly added email account.


You may want to select this option if you are using this email address for business use as it looks more professional.


For this tutorial we will select the send emails using your provider’s server option.


To be able to send your email through Outlook.com you will need to add the outgoing mail server address.


For 123-mail the server address is smtp.123-reg.co.uk.


If you are using an alternate mail provider try using smtp.yourdomain.co.uk as the outgoing server address, replacing yourdomain.co.uk with your own domain name.


Although this is common practice, it doesn’t apply to all providers.


As with your incoming server address we recommend you check with your mail provider for their specific outgoing server settings.


Select the port to 465 using the drop-down menu and ensure the requires a secure connection (SSL/TLS) option is ticked.


This ensures that encryption has been set in order to provide security when accessing your email account.


Also make sure that Use the same username and password to send and receive emails is ticked.


This ensures that your username and password are the same for sending and receiving emails.


Now click next.


If you click next and see a message at the top of the page stating that there’s a problem connecting to the POP3 mail server then please check that you have entered your details correctly and try again.


You can now choose where to save your emails for your newly added account.


You can select a new folder just for your newly added email account or an existing folder such as your inbox, then click save.


Outlook is setting up your account which can take up to a few minutes.


That’s it. Your email account will now be set up and added to Outlook.com.


You will now be able to send and receive emails using your newly added email account.


To begin using your newly added email account click the blue go to your inbox button.


When sending a message using your newly added email account remember to select your new email account from the drop down menu.


Please note: Depending on the number of email messages that you have, it could take 24 hours or more for all these emails to be synced. The maximum size email message, including attachments, that can be imported or received in Outlook.com is 25 MB.

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