If you are using Dreamweaver or similar design software to upload your site please make sure that you have entered the details as below:
- Access: FTP
- FTP Host: yourdomainname.co.uk
- Host directory:
If you have a Linux hosting package, you will need to upload your files to the public_html folder.
If you have a Windows hosting package, you will need to upload your files to the content folder within the web directory.
- Login: firstname.lastname@example.org
- Password: (your FTP password)
Please ensure that the following options remain unchecked in the tick boxes:
- Use Passive FTP
- Use fireall
- Use secure FTP
- Automatically upload files to server on save
- Enable file check in and check out