This article applies to Website Builder packages.
This article will answer the commonly asked questions regarding working with images on the Website Builder application.
I have imported some large PNG images and now my site seems very slow. Why is this?
A: PNG files are not an appropriate format for large images. PNG files are best used for small graphics where you need transparency. You should try to use JPEGs where possible. For an 800 x 600 image the difference between a JPEG may be 90% smaller than a PNG without appreciable loss of visual quality.
Why does my PNG file not work properly?
A: Check that your PNG is a RGB format image.We support 24bit and 32 bit PNG files. We do not support 8 bit PNG files. For best results we recommend you use Photoshop's 'Save for web and devices' option to create the files.
What size should my images be?
A: For best performance always use 72 dpi images and scale them to the correct size in Photoshop or some other image editor before you import them. If you import a large image in to Website Builder and then scale it down the image still retains it's full file size and this may make your web page slow to load.
Can I use GIFs?
A: Website Builder does support GIFs but we recommend you do not use this format. Unless you need animation, use JPEG instead. If you do need to use GIFs, avoid scaling them within the Website Builder editor.
Is there a limit to how many images I can upload?
A: No, there is no limit. You can upload as many images as will fit within your storage allowance. Demo accounts have 10Mb of storage space, paid-for accounts have 1Gb or more.
How many images can I upload simultaneously?
A: You can upload up to 5 images in a single go.