The UK's #1 domain registrar
Well to put it simply Reg is everyone in our support teams. We try our hardest to deliver excellent customer service - we don't always get it right, but we try our utmost to do so.
Our business model is all about helping people get online and we are really proud of the services we deliver to support this.
To undertake this video project, we partnered with long standing customers, 383 Project. The specialist creative agency created a concept based around their experiences as 123-reg customers. It was important that we found an agency that truly understands what 123-reg stands for. For a project of this nature, we found a partner that recognises our identity, knows how we think and most importantly, knows our key differentiation.
Working with a customer that we have given a platform to succeed is an incredibly rewarding experience and we will continue to build partnerships with our customers.
Watch our making of Reg video by clicking below to see exactly what went on behind the scenes and how 383 brought Reg to life.
HERE ARE SOME FACTS THAT SHOW OUR COMMITMENT TO YOU:
Despite being an online business, being open and honest with our customers is absolutely key to our service ethos. Our support teams make every effort to ensure prompt and efficient delivery of great customer service on a daily basis.
Over the past two years, we have added new ways for customers to contact us and we continue to review this. Whether that is via phone, live chat or social media, employees like Matt, Callum and Peter are on hand to assist in whatever way possible.
So meet some of the team and hear what they have to say:Watch all our stories!
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