This FAQ will help you to change your contact details for your 123-reg Account
This will help you to change the email address, postal address, and other contact details associated with your account.
This article will explain how you can access a domain registered to an individual.
The first step that you will need to take is to open a 123-reg account for the domain name to be moved into. You can do this, free of charge, here: https://www.123-reg.co.uk/newuser.cgi
Your identity will need to be confirmed, both name and that you reside at the address that is shown on the Whois as the registrant of the domain name, before the domain name can be moved into your account. Both need to be confirmed to ensure that only the legal owner of the domain name can gain access.
As proof of identity for a domain name registered to an individual, the following can be accepted:
- Bank Statement (dated within the last three months)
- Utility Bill (Dated within the last three months)
- Driving License or Passport - please be aware we will need to see the address too, so additional documentation may be required if using a Passport.
Please note: We cannot accept invoices as proof of identity.
The above documentation will need to be provided, either by Fax or Email, alongside a request for the domain name transfer.
It is advised to use the 123-reg template for this request, which is available on the 123-reg support site.
This template asks for all of the information that will be required, and will help to ensure that your request can be processed as quickly as possible.
Please forward the documentation and transfer request to one of the following:
Fax: 0208 043 0496