This FAQ will troubleshoot a WHOIS Domains Privacy issue you may be experiencing
The will explain what the WHOIS database is and what it means for you.
If you have purchased WHOIS Domains Privacy for your domain name but your personal details are still being displayed on a WHOIS report, please ensure that you have activated the WHOIS Privacy through your 123-reg control panel as explained in the WHOIS Privacy welcome email.
To activate WHOIS privacy for your domain name, you will need to do the following:
In the Domain names section, click on the Manage link below WHOIS privacy.
Using the radio buttons, select the Privacy Status, for the relevant domain name, as on.
Click on Save changes.