What is catch-all email forwarding and how do I set it up?

This FAQ relates to creating a Catch All email forwarder for your 123-reg email

Catch-all email forwarding is a great feature which comes with any 123-reg domain name. It gives you the ability to forward all email sent to your domain on to an email address of your choice.



So, a catch-all email address is a mailbox which catches emails sent to your domain name, that may have otherwise been lost because the email address they are being sent to, does not exist.


Let’s break this down a bit more, so we can understand it.


Say someone wants to send you an email, but they type in the email prefix incorrectly, that’s anything here just before your domain name, then having a catch-all email address will mean that you still receive the email.


Let’s have a look at an example.


You have your own business which sells gifts online called youronline-gifts.co.uk.


On your website, you may provide a few email addresses for people to contact you on.


So maybe enquiries@youronline-gifts.co.uk for general enquires and another for sales, so sales@youronline-gifts.co.uk.


Say someone wants to contact you, but they forget your email address and type in info@youronline-gifts.co.uk.


Having a catch-all email address will mean that you still receive the email.


So you could create an email address like mailbox@youronlne-gifts.co.uk, and then all of the emails sent to any of these email addresses will be collected or ‘caught’, and put together in that one mailbox.


Please note that if you actually have a mailbox set up using one of the prefixes, so using the example; enquiries@youronline-gifts.co.uk, then emails to this address will be sent to that actual mailbox, and not the catch-all email account.


So let’s see how to set up a catch-all email address.


To start, log into your 123-reg control panel.


Scroll down to the ‘Email’ section and click on ‘Manage Email.’


Now hover over ‘create’ and then click on ‘mailbox.’


So say you would like all of the emails to be sent to an email address such as mailbox@yourexampledomain.uk, simply select the domain name from the drop-down list here and then enter in the prefix, so ‘mailbox’.


Select the type as mailbox, and choose the type of email package you purchased quota for, so ‘personal’ or ‘business’.


You can then create a password.


It will have to fit the password criteria, so ensure that it is at least 8 characters long with a combination of upper and lowercase letters, as well as numbers.


It must also include at least one special character.


In the admin settings is where you can choose to make this email account a ‘catch-all’ account.


Just tick the box and then click ‘save & exit’.


That’s it; your catch-all email account has been set-up, meaning that any email sent to any emailprefix@ yourexampledomain.uk will be sent straight to this account.


Unless you already have the mailbox set up with that prefix.


Please note that ‘catch-all’ cannot be set for the same email address on an email client such as Outlook, Thunderbird or Apple Mail.



To set up catch-all forwarding address for your domain name, you first need to log into your 123-reg control panel, then follow the instructions below:

1

Scroll down the page until you reach the Email section.

2

Click on the Manage email link.

 Email_section_manage.jpg
3

Click on the Create your email addresses option.

.

Click on the mail box option.


4

Enter the email address prefix in the box provided, and then select the domain from the drop down box provided. You can specify the type and package you require the mailbox to be. You will need to enter you password, and you will be shown how secure your password is.

5

There are then some simple admin settings to configure - select the Make this account a catch-all option, and then click either the Save and Exit or the Save and Add Another button.

Your new catchall mailbox will now be created.

To set up catch-all forwarding address for your domain name, you first need to log into your 123-reg control panel, then follow the instructions below:

1

Scroll down the page until you reach the Email section.

2

Click on the Manage email link.

 Email_section_manage.jpg
3

Click on the Create your email addresses option.

.

Click on the Forward option.


4

Enter a * symbol into the email address box, and then enter the address you wish to forward your mail to in the Forward to box. Then click either the Save and Exit or the Save and Add Another button. Your Catch All email forwarder will now be created.

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