Basic Email Actions


Top

How do I compose a new Email?

This section will explain how you can compose a new email within 123-mail.

Writing and sending an email is a key component of any mail service, and the 123-reg Webmail platform allows you to do this with ease, incorporating all of the features you would expect to find in an email client such as Microsoft Outlook or Mozilla Thunderbird. 

Using Version 7

1

Click on the Email tab from the menu bar at the top of your page. This will take you to your email overview. Click on the compose button to begin composing a new email.

2

Enter in the email address of the person you wish to send your email to. You can also add CC and BCC addresses to your To: field. 

You can also add a subject, attachment, signature and manage a couple of other options.

3

Compose your email in the provided text box. You can format your email using the tools above the text box, just like you would in a Word Processing tool. 

4

Once you have completed your email, click on the Send button to send it, or click on the Save button if you'd like to send at a later date.


Using Version 6

1

Login to the 123-mail webmail.

 Webmail Login.jpg

2

Click on the Email icon in the main toolbar.

 Email-icon-toolbar.jpg

3

Click on the New E-mail icon under the New tab in the right pane.

 new-email-icon.jpg

4

You will now be able to fill in the email details. When complete, click on the Send icon to send your email.

 email-new.jpg

The email text box has multiple tools allowing you to format your message to your exact specifications, just like you would with tools such as Mircosoft Outlook or Mozilla Thunderbird. 

You have now composed and sent an email message.

Compose your message


Top

How do I reply to an Email?

This section will explain how you can reply to an email message through the 123-reg Webmail platform.

Using version 7

1

From your email inbox, select the message you would like to reply to. You can then click on the Reply button or the Reply All button to reply to the message. 

2

The content of the email you are replying to will be kept in your message. You can then enter your response into the text box above your reply. Also, your subject line will be auto-populated with the subject of the message you are replying to. 

As when creating an email you can edit the text with the toolbar above the text box. 

You have now replied to an email message.


Using version 6

1

Login to the 123-mail webmail.

 Webmail Login.jpg

2

Click on the Email icon in the main toolbar.

 Email-icon-toolbar.jpg

3

In the right pane, Click on the relevant email you would like to reply to and click on the Reply icon under the Edit tab.

 Reply-to-email.jpg

4

You will now be able to fill in the email details and click on the Send icon.

 reply-message.jpg


You have now replied to an email message.


Top

How do I forward an Email?

Fowarding an email is the process of sending an email you received to another recipient. Rather than just copying the email into a new message, you can use the forwarding function to specify a different email address. This differs from using the reply function, as it doesn't include the address of the original sender, meaning that if you don't want your email to go back to that address too, you don't have to manually remove it. 

Version 7

1

Select the email you would like to forward, and then click on the forward button. 

2

You can now add the address you would like to send your email too, and add text to your message.

Your subject will automatically be populated, and you can also add attachments and signatures. 

Version 6

1

Login to the 123-mail webmail.

Webmail Login.jpg

2

Click on the Email icon in the main toolbar.

main toolbar.jpg

3

In the right pane, Click on the relevant email you would like to forward and click on the Forward icon.

Forward-icon.jpg

4

You will now be able to fill in the email details, such as the email addresses you wish to send to, and even add a message to the beginning of the email. To forward the email click on the Send icon.

forward-message.jpg

You have now forwarded an email message.


Top

How do I delete an Email?

This section will explain how you can delete an email message. There are two ways to delete emails. The first just moves your email to the trash folder, meaning that although it is removed from your inbox, you can still access it, and retrieve it if required. The second method permanently deletes it, and cannot be undone. 

Version 7

Moving your Emails to Trash

1

Select the email you would liek to Delete and then click the delete button - signified by a Trash Can icon.

2

This will then take your email to the Trash folder. Your email will still be available in the trash folder - if you would like to delete the email completely, click on the Trash folder, open up the menu for the folder, and then click Empty folder.

Version 6

Moving your Emails to Trash

1

Login to the 123-mail webmail.

 Webmail Login.jpg

2

Click on the Email icon in the main toolbar.

 main toolbar.jpg

3

Select the relevant email message and click on the Delete icon under the Edit tab.

 delete-email.jpg


Your deleted message will now be moved to the Trash folder.


Permanently Deleting Emails

To permanently delete your emails you must delete them from your trash folder. You can set your email account to do this by:

1

Accessing the Configuration button by clicking on the Cog icon in the tool bar.

Settings option

2

From the Configurations menu, click on Email and then select preferences. 

Select preferences

3

Then set the Permanently Remove deleted Emails option to Yes and click the Save button. 

Save button


Top

How do I move an Email?

You can use this functionality to organise your email; maybe you want to store all your emails into different folders per sender, or maybe you want to split your email into a work and personal section. You can also use this functionality to move items from your trash folder and move it back into your inbox, or another folder you've set up.

Version 7

1

To move an email into another folder, simply drag and drop the email into its new folder.

Your email message will now be moved to the selected folder.


Version 6

1

Login to the 123-mail webmail.

 Webmail Login.jpg

2

Click on the Email icon in the main toolbar.

 main toolbar.jpg

3

Click on the relevant email message and Click on the Move icon under the Edit tab. You can also use the control button to select multiple emails and move them at the same time.

 Move-email.jpg

4

Click on the relevant folder you would like to move the email message to.

 select-folder.jpg

Your email message will now be moved to the selected folder.


Top

How do I copy an Email?

This article will explain how you can copy an email message. This allows you to take a copy of an email and move it into a different folder. This differs to the Move functionality, as the Copy function leaves the original email in the original folder and places a duplicate of the email in the specified folder. 

Version 7

1

Select the message you would like to copy, and then click the Menu button - signified by three horizontal lines on top of each other. 

From the drop down list, select Copy.

2

Now select the folder you would like to copy the email to. Once selected, click Copy to complete the process.

Your message will now be copied to the selected folder.


Version 6

1

Login to the 123-mail webmail.

 Webmail Login.jpg

2

Click on the Email icon in the main toolbar.

 main toolbar.jpg

3

Click on the relevant email message you would like to copy and click on the Copy icon under the Edit tab.

 Copy-email.jpg

4

Click on the folder you would like to copy your email message to. You can use the Control button to select multiple folders and copy them all at once. 

 select-folder.jpg

Your message will now be copied to the selected folder.


Top

How do I print an Email?

This article will explain how you can print an email message. This will allow you to save a hard copy of any of your emails, or print out receipts or tickets for anything you may have bought online. 

Please remember to be conscious of the environment before printing out your emails, keeping a copy on a server is far more environmentally friendly than printing one out. That said, sometimes it is unavoidable. In which case, you can't print your emails by following the below instructions. 

Version 7

1

Select the email you wish to print, then click on the menu button. From the drop down list, select the print option. 

2

This will open a print preview in a separate window. Follow your systems usual print steps to complete this process. 


Version 6

1

Login to the 123-mail webmail.

 Webmail Login.jpg

2

Click on the Email icon in the main toolbar.

 main toolbar.jpg

3

Click on the relevant email and click on the Print icon under the Edit tab.

 print-email.jpg

You will now need to select your print preferences depending on your computer to complete the print.


Top

How do I mark an email as unread?

This functionality allows you to mark emails as read without you having to open each email individually; which is especially useful if you have a large number of emails you do not need to read.

Version 7

1

Login to the 123-mail webmail.

2

Click on the Email icon in the main toolbar.


Version 6

1

Login to the 123-mail webmail.

 Webmail Login.jpg

2

Click on the Email icon in the main toolbar.

 main toolbar.jpg

3

In the right pane, Click on the relevant email you would like to mark as unread. You can use you Control or Shift button to select multiple emails at once.

Select your email

4

Click on the Edit tab and click on the Mark as drop down and select Unread.

 Markas-unread.jpg

Your email message will now be set to unread


Top

How do I add an attachment to an Email?

You can use this functionality to send documents, files and other documents via email

Version 7

1

When composing an email, click on the Attachments option under the subject bar.

2

Use your file navigator to find the file you want to attach.

3

Once your file is attached it will display on the email message. If you wish to remove the attachment use the Trash can icon to delete the file. Once the rest of your message is complete, click Send.


Version 6

1

Login to the 123-mail webmail.

 Webmail Login.jpg

2

Click on the Email icon in the main toolbar.

 main toolbar.jpg

3

In the right pane, click on the New Email icon under the Edit tab.

 new-email-icon.jpg

4

Click on the Add Attachmentt icon, from the drop down, click on the Attach local file icon.

 add-attach.jpg

5

Select your attachment from your computer.

Your new file will now be attached to your email message and send it once you have completed the rest of your email.

The size of the attachment you are able to send depends on the type of email package you have. Personal email packages can send attachments up to 10mb in size, whereas Business Email packages can send attachments of up to 50mb in size.

Offer

Answer options

Your feedback was successfully added.

Answer tracking

Track

Watch the content of this article for changes.