How do I view my old chat transcripts?

This article applied to the 123-reg Support Site

This article will show you how you can review the old transcripts of the live chats that you have had with one of our 123-reg Support Agents.

To view your old chat transcripts, you will have to be logged in to your 123-reg My Support area


Click on the My Support tab in the 123-reg support site.


From the Support History of the My Support section of the Support Site, click on the My Chat button.


You will now be presented with a list of your old chats. Click on a chat to see further details, including the transcript of the chat. To view your full chat history, click on the Show All Chats link.


You will now have the full transcript of your chat.


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