To generate a Certificate Signing Request (CSR), please do the following:
Log onto the FirePass web administration interface.
Click Server from the Administration Console, then Security, then Certificates.
Click Generate A New Certificate Request.
Once you've entered all of your company information into the CSR generation area, click Generate Request.
When you download the CSR from the FirePass, it will actually be a .zip file containing both the private key and CSR.
Please note: DO NOT send the private key to us - save it in a secure location. You will need the key and the password for the key (if you created a password when generating the CSR previously) during the certificate installation. Copy the entire contents of the CSR, insuring to include:
-----BEGIN CERTIFICATE REQUEST-----
-----END CERTIFICATE REQUEST-------