How do I cancel my Ad Credit Plan?

This article will show you how to cancel your Ad Credit Plan, which will effectively terminate any campaigns you’re running.

Please note: this will only cancel your Ad Credit Plan and you will still be charged for your Ad Builder package. For details on how to cancel your Ad Builder package, please read the following article: How do I cancel my Digital Marketing Suite package?

Step 1 of 6

Start by logging in to your 123 Reg Control Panel.


Step 2 of 6

From there, select Digital Marketing Suite within the ‘Manage active products’ section and then select Manage opposite Manage Digital Marketing Suite.

Manage Digital Marketing Suite


Step 3 of 6

This will take you to a page where you will see all your purchased Digital Marketing Suite packages.

Select Options for your Ad Builder package and then choose Billing from the drop-down menu that appears.

Choose Billing


Step 4 of 6

On the next page, select Cancel Ad Credit under the Your Ad Credit Plan tab.
Select Cancel Ad Credit



Step 5 of 6

You’ll then need to select Confirm to save your choice.

Select Confirm


Step 6 of 6

After a few moments, your changes will be saved.

Change saved