123 Reg Support

Domain Access and Ownership FAQ’s

This article relates to domain ownership.
This article will answer some of the Frequently Asked Questions regarding Domain Access and Ownership. Q: Why can 123 Reg not decide ownership? A: This is a matter which 123 Reg is not authorised to deal with. Q: How long will it take to get a domain into my own account? A: We aim to have all domain name access requests responded to in 24-48 hours Q: How much does it cost to have the domain moved to my account? A: There is no extra cost for domain names to be moved between 123 Reg accounts. Q: Do any services, such as email or hosting, get transferred with the domain name? A: No, we can only move the domain names between accounts, not any additional services. Q: Can you move a domain into my account if it is with another registration service provider? A: The processes outlined here are only for domain names registered with 123 Reg. For domain names with another company please complete an external transfer. Q: Will the domain name nameservers or DNS settings be changed? A: No, the settings will remain as they currently are.