How we use your data

This article will explain what data 123 Reg collects for your account, how we use it and the choices you have about the data we collect.

What information does 123 Reg collect about me?

We collect basic information from you when you create an account, such as name, address, email address and phone number. When you purchase products or add services, we may collect additional information like government identification.

We also record information when you contact us, including customer service requests and notes or details explaining what you asked and how we responded. We also use cookies and similar technologies on our websites and mobile applications to collect information about interactions and usage. You can view our Privacy Policy for more details about the specific type of information we may collect and your choices related to that data.

How does 123 Reg use information about me?

We use information about you to deliver, improve, update and enhance the services we provide to you. For example, we use information about you to create your account, deliver our services (including websites and mobile applications) and detect and prevent fraud and abuse. Refer to our Privacy Policy for more details.

Does 123 Reg share my data with third parties?

We provide you with the tools to control your account information and guidance on how it is used. Simply access your account or contact us to:

  • View and update your account information such as name, email address, phone number and billing address.
  • View and update your contact preferences for receiving account and product related messages and marketing communications.
  • Download and delete the personal data we have stored in your account.

 

Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy or the practices of our Services, you may contact our office of our Data Protection Officer by email at privacy@123-reg.co.uk.

As an alternative, you may contact us by either of the following means:

  • By Mail: Attn: Office of the Data Protection Officer, 123-Reg, The Shipping Building, Old Vinyl Factory, 252 – 254 Blyth Road, Hayes, Middlesex, England, UB3 1HA
  • By Phone: 0330 221 1007

We will respond to all requests, inquiries or concerns within thirty (30) days.

Securing your digital identity

It takes dedication to build a digital identity. Here are the ways we are dedicated to helping you protect yours.

Secure communication channels

We encrypt personal data provided to us via web forms using up to date standards to prevent others from intercepting the information in transit.

Account authentication

We require a unique user name and password to log into your accounts.

Security training

Our employees receive annual training and periodic bulletins regarding good security practices.