---
title: Statement of Support: Professional Email | 123 Reg
description: Statement of Support that applies to  123 Reg's professional email hosting services. Read here to find out more.
image: https://img1.wsimg.com/cdnassets/transform/2498eada-9507-46fc-a2f4-58b59667f186/OpenGraphImage-123Reg
---
## Statement of Support: Professional Email

This Statement of Supports sets out the supported and unsupported services for Professional Email.

Supported:

  * Purchasing or renewing email accounts

  * Explaining email account features and benefits

  * Showing you how to create email accounts

  * Making your domain name work with your email

  * Sending and receiving email on the web

  * Confirming email settings on your computer (Outlook)

  * Confirming email settings on your mobile device

  * Forwarding email messages

  * Setting up an auto-response

  * Creating a catch-all account

  * Managing and removing email accounts

  * Ensuring you can send and receive email

  * Creating email distribution lists

  * Creating an email signature

  * Adding and removing email contacts

Not Supported:

  * Troubleshooting third-party email clients

  * Troubleshooting network connections

  * Changing email account passwords

  * Composing email messages

  * Creating email filters and foldersImporting and exporting .pst/.olm files