Upgrading POP3 to new Mailboxes

The following applies to 123-reg email .

This article will explain how to upgrade your POP3 email to the new mailbox.

Backing up your email contacts


Login to your 123-reg webmail account.

Please note: When upgrading to the new mailbox, it is important to create a back up of your contacts, otherwise they will be lost.


In the Contacts window, right click on the Contacts sub header, then from the Extended menu, select Export and the type of file you would like to export your contacts as.


In the following pop up box, select Save File then click the Ok button.

Your contacts will now be exported and saved to your hard drive.

Upgrading your Pophost to a Mailbox

You can now proceed to upgrading your existing POP3 box to one of our new Mailboxes.


Login to your 123-reg control panel.


Scroll down to the Email section and click on the Manage Email option.


Find the mailbox that you wish to upgrade from the domain drop down menu. Then click the Manage button.

Please Note: If no forwarding exists for the pophost mailbox that you wish to upgrade you will need to recreate the forwarding with the name you would like the upgraded pophost mailbox to have, in the "Forward to" field add the popbox address that you wish to upgrade.

For more help with setting up email forwarding se the following guide: How do I set up email forwarding?


Click on the Upgrade your Pophost to a Mailbox link.

Your log on username will be changed to your email address. You can use this username to log in on our Webmail Service; http://webmail.123-reg.co.uk/index.php or you can use these settings to add a mail account in your mail client such as Outlook Express, or Entourage and etc.

The Mail server settings are as follows;

Incoming mail server:
POP3: pop.123-reg.co.uk
IMAP: imap.123-reg.co.uk
Outgoing mail server:
SMTP: smtp.123-reg.co.uk


Click on the Proceed button.

Importing your contacts

This article will explain how to import contacts into 123-mail webmail.


Login to the 123-mail webmail.

 Webmail Login.jpg

Click on the Configuration icon in the main toolbar.

 Config toolbar main.jpg

Click on the Import folder in the left hand pane.

 left pane import.jpg

Click on the file type chosen when exporting previously.

 vCard file type.jpg

Click on the Folder button to select the destination of the import.

 vCard destination folder.jpg

Click on the Browse button and select the file from your folders.

 browse button.jpg

Click on the Import icon to complete the import of your contacts.

 Import button.jpg

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