Contact Us - 123 Reg

Award-winning UK support at your fingertips

Got any questions? Our expert Support Team is here to help via telephone and Live Chat.

Important: Support tickets are ending soon.

Support tickets will soon be removed as a contact option. From 15 July 2025, you won’t be able to create new tickets. After 31 July 2025, tickets will no longer be accessible, so please save any information you may need before then. Don’t worry — you will still be able to reach us via live chat in your Control Panel or by phone. If you have an unresolved ticket(s) as of 31 July 2025, we’ll contact you by email to continue support.

Support you can rely on

We’re here to help — by phone, live chat, or with our helpful guides. We’re committed to giving you the very best support whenever you need it.

Whether you prefer to call, use live chat, or raise a ticket, we’re committed to providing you with the highest level of service at all times. We aim to respond to your queries within one hour. Our Support Team is available during the following times:

Telephone: 0345 450 2310 (Weekdays: 08:00 - 22:00)
Live Chat: 09:00 - 19:00 every day (you’ll need to be logged in to see Live Chat)

You’ll need to be logged in to access Live Chat. To start chatting with a member of our team, click the icon that looks like this:

You can also check our current Service Status by visiting our Status page.

Live Chat support

Call our team

Call us on 0345 450 2310 to speak to one of our experts, who'll be happy to help.

Raise a ticket

Raise a ticket with our Support team anytime – we’ll be happy to help.

Other ways to reach us

Write to us at 123 Reg, Studio 4th Floor, Parts C&D At East West, Tollhouse Hill, Nottingham, England, NG1 5FW

Check us out on social media

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Excellent customer service

Eduard has been very helpful and has excellent manners. politeness, kindness, helpful and patient. thank you very much

Helene Castel

5 stars

5 stars: Excellent – no reservations, I would recommend this company to anyone above all other products on the market today.

David bwd

I have been with 123-reg for many years…

I have been with 123-reg for many years and they provide a reliable and fully customizable service for my email and domain name needs.

Bob Smith

4.2 out of 5 stars based on 20,131 reviews|Showing our 4 and 5 stars reviews.

Questions? Call us on 0345 450 2310

Or see how else you can contact us