Question 1

What is Website Builder?

Accepted Answer

It is an all-in-one design package that allows you to create and manage your site without the need for technical knowledge. Take everything step-by–step, choose a template, customise the photos, colours and information, and then publish it to your domain name.. Website Builder makes it easy to build your own website from scratch for a variety of businesses, whether that might be for photography, real estate, weddings or to just showcase your work. Automatically produce a site that will work on every device – be it a desktop, tablet, or mobile phone, along with the ability to easily customise and add fresh and unique information and features, including ecommerce, Facebook, Twitter, YouTube, and more.

Question 2

Do I need to buy a separate hosting package before creating my website?

Accepted Answer

Website Builder comes with everything you need to help you build and host your site, including web space, a free domain name, an SSL certificate and email accounts. You simply log in and start creating your site in minutes.

Question 3

How easy is it to use Website Builder?

Accepted Answer

Our packages have been designed to enable anyone to easily set up their own website, whatever their technical skill level.. By using our simple drag-and-drop editor, you can insert and customise your own text, images and videos without having to use any coding, allowing you to create a website that looks exactly how you want it to. You can even set up your own personalisation rules, such as displaying limited offers to first-time or returning visitors.

Question 4

Can I build my own website without any technical knowledge?

Accepted Answer

Definitely! In fact, you won’t need to know HTML, CSS, PHP, JavaScript or have any other web design skills to create a site with our Website Builder tool.

Question 5

How long does it take to make a website?

Accepted Answer

With our Website Builder, this only takes a few minutes but, depending on how detailed you want your site to be, it can take longer.. Fortunately, our tools simplify the whole process by allowing you to choose from a range of stunning, pre-populated templates. From there, you can easily customise the look and feel of your chosen template by using our drag-and-drop editor.. Alternatively, you can import your content from an existing site. This may take slightly longer though as we need time to transfer everything over from your previous provider, and if you are transferring a domain name, that may take a few days.

Question 6

How can I move my existing website to 123 Reg?

Accepted Answer

Although you won’t be able to move your entire website over, you can import content such as text and images from your current site to your new Website Builder site.. To do this, you’ll need to log in to your Website Builder package and use our import tool. For further details, check our Support article: How can I import my images and content with Website Builder?. Once the content has moved over, you can customise it as you like. You may need to add new sections or edit existing sections so that your new site works effectively across desktop and mobile devices.

Question 7

How do I get help using Website Builder?

Accepted Answer

If you need help, please visit our Support Site. We have plenty of information there and it’s likely that we’ve already answered your question.. Alternatively, we offer telephone support so you can speak to us and get the help you need at a convenient time for you.

Question 8

Can I buy Website Builder without a domain?

Accepted Answer

Without a domain, people will not be able to find you online. Your package comes with a free domain name, but you can also purchase and use another one if you wish to.

Question 9

What free domains can I choose from?

Accepted Answer

Your domain name can be anything you want, as long as it has one of the following extensions:. .co.uk, .org.uk, .me.uk, .com, .uk. It will be free for the first year of registration, but then you will need to renew it with the standard registration fee after that first year. If you cancel your Website Builder package, you will also need to remember to let the domain name expire, or you will be charged for it even if it isn’t pointing to a site.

Question 10

Can I create a website using a domain I already own?

Accepted Answer

If you have a domain name registered with 123 Reg and you’re not using it with any of our other services, you can assign it to your Website Builder package. For details on how to do this, please read the following article: How do I point my domain name to my Website Builder package? . If you’re planning on transferring in a domain name, then make certain the transfer is complete before you purchase your package.

Question 11

How can I make my website mobile friendly?

Accepted Answer

Using a responsive design is the most important aspect of establishing a mobile friendly website, as it will ensure that your site will automatically adapt to your visitor’s device type. You’ll also want to make your text and call-to-action buttons bigger, so that visitors can easily read and browse your site, and avoid using large images as these can affect your page loading speeds. . Fortunately, all our Website Builder templates offer responsive designs so that you can get started straight away. Furthermore, our editing tools allow you to swap between a desktop and mobile view, so that you can easily optimise your site for mobile devices.

Question 12

How do I make my website secure?

Accepted Answer

All our Website Builder plans come with a free SSL Certificate included, which will display a padlock icon next to your web address. . Without one, search engines like Google will warn visitors that your website isn’t secure so having this in place is critical to reassuring visitors that you offer a reliable, trustworthy service.. To find out how to install your free certificate, please read the following article: How do I install my free SSL certificate?

Question 13

What’s the data limit and what happens if I exceed it?

Accepted Answer

Every Website Builder package includes unlimited storage and bandwidth. However, we also operate an acceptable use policy to ensure we can deliver the best possible service to all our customers. Please see our Acceptable Use Policy for more information.

Question 14

Is there a minimum contract when I purchase Website Builder?

Accepted Answer

The minimum contract period is 12 months. You can choose to pay monthly or annually.

Question 15

Can I upgrade my package?

Accepted Answer

If you’re using Starter, Standard, Pro or Online Shop and want to take advantage of the extra features available if you upgrade, just log into your 123 Reg Control Panel and choose the Upgrade option. We’ll calculate the new cost of your package, and adjust the cost accordingly. You do not need to change anything on your website.

Website Builder

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