About Us

The simplest way to succeed online

"Whether you’re web savvy or a complete beginner, all you need to know is 123 Reg.”

Sara Rego, Director

Who we are

With over 20 years’ experience, we’re the UK’s #1 domain provider and are here to help you grow your online business, regardless of your technical skill level.

Our services are connected to more than 1 million websites and we’re trusted by hundreds of thousands of businesses, who depend on our products and services every day.

What we do

Whether you need domains, websites, hosting, emails or marketing tools, we offer a selection of affordable and jargon-free products designed for anyone seeking an easy and hassle-free way of starting their online journey.

Should you need assistance, our dedicated Support teams are on-hand to help with any queries you have via telephone, live chat or ticket. We also have a range of detailed articles and video tutorials available.

How we do it

We only use hardware from the world’s leading manufacturers, including the latest HP and Dell servers along with the latest generation of Intel processors.

What’s more, our eco-friendly data centres are powered by low-energy systems, helping us to protect the environment while simultaneously saving our customers money.

What we stand for

We believe that the online world has been made more complicated than it needs to be. We seek to remedy this by offering a simple, no-nonsense service that’s supported by real people. That way, you can focus on what you know best: your business.

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Ease of use

You don’t need any web experience or technical skills to use our products, as they’re designed so that anyone can get to grips with them straight away.

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Here to help

We provide all new customers with detailed messages and guides to help them get started, while our Support teams can provide further assistance should you need it.

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No nasty surprises

We never mislead or hide any information from our customers and always provide honest and straightforward pricing, with no hidden costs or fees.

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Straight talking

We avoid using complicated jargon and ensure any complex concepts are explained in clear and simple terms that anyone can understand.

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Affordable costs

We know that prices can add up, which is why we always aim to provide great value for money that you’ll be hard-pressed to beat.

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Seasoned experts

Having won countless awards for our services, we use our experience to provide all the resources you need to effectively manage your online business.

Meet the Care Team

Whether you prefer to raise a ticket, use live chat or give us a call, our friendly Support team are here to help you every step of the way. Here are some of the key players who ensure that we live up to our principles throughout our day-to-day operations.

  • Cesara

    Cezara Mursa
    Operations Manager

  • Victor

    Victor Butnaru
    Care Director

  • Austin

    Austin Bouchard
    Operations Manager

How we’ve evolved

Check out our timeline below to see how far we’ve come since our humble origins:

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123 Reg is founded

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123 Reg and Webfusion are acquired by Host Europe Group (HEG)

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123 Reg becomes the UK’s #1 registrar

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123 Reg achieves a landmark of 2 million domain name registrations

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Webfusion is listed on The Sunday Times’ Deloitte Buyout Track 100

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123 Reg becomes first UK registrar to have 3 million domains registered

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123 Reg wins the ‘Best Domain Name Registration’ award from Start Your Business Magazine

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123 Reg is awarded the same distinction by Start Your Business Magazine for the second consecutive year

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123 Reg is presented with the same accolade for the third year running

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TechRadar give 123 Reg top billing in their annual ‘Best Web Hosting Services’ list

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123 Reg’s parent company, HEG, is acquired by GoDaddy, while 123 Reg top TechRadar's ‘Best Web Hosting Services’ list for the second consecutive year

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123 Reg celebrates its 20th birthday

Trustpilot
Trustpilot 4.5/5

Rated 4.6/5 based on 13,154 customer reviews

Trustpilot 5/5
“Really understanding and knowledgeable help ”

Laura Miller

Trustpilot 5/5
“Fantastic customer service line, Sasha dealt with our 2 issues swiftly and he was very friendly. Will use this service if we ever get stuck again!”

Romeo Dance Academy Ltd

Trustpilot 5/5
“The help I received from 123 Reg online chat was great. Razvan-Gabriel was super helpful and was attentive to my questions and worries”

Lauren Bannister

Legal bits

Our VAT number is:
927 1292 22

Our Managing Director is:
Sara Rego

Our registered office is:
123 Reg, 5th Floor, The Shipping Building, Old Vinyl Factory, 252 – 254 Blyth Road, Hayes, Middlesex, England, UB3 1HA

If you wish to raise a complaint, please see our Complaint and Appeals procedure for further details.