How do I change my mailbox password?

To change your mailbox password, you first need to log into your 123-reg control panel, then follow the instructions below:


Scroll down the page until you reach the Email section.


Click on the Manage email link.


Find the mailbox that you wish to change the password for by selecting the domain from the drop down menu.


Hover over the corresponding More link next to the email address.


Click on the Mailbox settings list.


Under Preferences, click on the Edit password link.


Enter your new password then click the Save button.


Please note: Passwords must satisfy the following criteria to ensure they are as secure as possible:

  • Mixed case: Use a combination of uppercase and lowercase characters
  • Numbers: Use a mixture of numbers and letters
  • Special characters: Use at least one of the following special characters : "!$%^&*()-_=+}{#@':;.>,
  • Length: Your password must be at least 8 characters long
  • Unique Characters: Your password must contain at least 4 unique characters

Your password will now be changed.

Tip: If you have set up your mailbox to recieve emails in an email client such as outlook, you will need to edit your mailbox profile in your email client to reflect your new password.


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