If you intend to run your mail services via a hosted exchange service or a dedicated mail server from another provider then the below instructions will ensure that your domain is pointing to that mail server.
Email servers need a domain name to function correctly, some email systems will not except an IP address.
When you set a domain’s DNS to use a mail server, you have to provide a domain.
It is standard practice to create a new sub domain and resolve the sub domain to the correct mail server IP address, then update the domain to use the new mx server.
The advantage of using this method is if you change your mail server IP address you need only need to update the sub-domain MX Record and not have to make serveral DNS changes.
To setup 3rd party mail servers for your domain name, please do the following:
2
In the Domain names section, select the relevant domain name in the drop-down list and click on the Manage button.
3
Click on the Manage DNS option.
4
Scroll down to the A, CNAME and TXT records section and set up your DNS records as follows:
- Name: mail
- Type: A
- Content: the IP addrss of your mail server
5
Under the MX Records section, enter the following:
- Name: mail.yourdomainname.com.
- Priority: 10
Please note: MX records must be terminated with a full stop or they will not work correctly.
6
Click on the Update DNS button and allow 24-48 hours for propagation.
