Applies to: Website Builder

Website Builder Help

Add package shipping weight and dimensions

Weight-based and carrier-based shipping methods require the package's weight and dimensions to determine shipping costs. This info is based on the packaging used to ship a product. If you want to include details about the product itself, add it in the product's description.

  1. Go to your 123 Reg product page.
  2. Scroll down, expand Website Builder and select Manage next to your site.
  3. From your dashboard, go to Store, and then Products.
  4. Select a product's name or image to open it.
  5. Select Shipping and enter the package weight and dimensions.
    Note: To change between metric and imperial, go to Store and select Settings. Under Regional Info, change the details for Measurement System.
  6. Select how you want to determine shipping costs.
    • Calculate for me using my shipping methods: Customers will choose shipping based on the method(s) you set up when you add or change shipping methods.
    • This item always ships free or Specify a shipping fee for this item: These options will apply to anyone in the world, regardless of shipping restrictions you add in the shipping methods.
  7. Select Save or Save and Add Another to finish. Your changes will now appear in your store.

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