Applies to: Website Builder

Website Builder Help

Set up taxes

Configure how your online store collects tax payments from customers based on their country or region.

Note: 123 Reg doesn't file or pay your taxes. Always check with a local tax authority or tax accountant to make sure you're charging the right rates, filing correctly and meeting all your tax obligations.

Before you begin, you'll want to:

  • Talk to a tax professional to make sure you're correctly collecting taxes.
  • Make sure you understand the basic terms and common tax situations.
  • Know the tax rates for where you're selling from (your location, the location of your stores, employees, shipping locations, etc.)
  • Know the tax rates for where your customers are located.
  • Know the tax categories for the products you're selling.

When you're ready to set up tax collection for your online store:

  1. Go to your 123 Reg product page.
  2. Scroll down, expand Website Builder and select Manage next to your site.
  3. On your dashboard, go to Settings and under Store select Tax.
    4. Note: Set up taxes for online appointments separately. Select Settings and under Appointments choose Tax.
  4. Enter the tax rate to be added, and the text you want shown to your customers when they check out.
  5. Turn the Prices include taxes toggle on if you want the tax rate to be automatically calculated on your site instead of being a separate amount added on during checkout.
  6. Select Save.
  1. Next to Manually add taxes, select Enable.
  2. Once it's activated, select Add.
  3. On the Add Tax Rule form, select the country or region where you sell your product, and then complete the form fields that appear for that country.
    • For some countries: Select a specific state or province to apply tax to that location only. All states or provinces might also be an option, which lets you apply tax to the entire country.
    • (Optional) Edit the Display in checkout field. This is what's displayed for the customer when they check out.
    • (Optional) Enter your tax identification number, if you have one.
    • For each field under Tax Category, type a description. Under Rate, enter the rate for that category.
      Note: A product tax category groups products that share the same tax rate. For example, a state may tax food items differently than home goods. Consult your tax advisor if you're unsure which rate applies to your products.
      If you need more categories, select Create tax category.
    • If you've already accounted for taxes in the price of your product, select the My product prices already include tax checkbox.

      Example: Let's say your product costs US$50.00, sales tax is 10% and shipping is US$7.00. At checkout, your customer will see that the product subtotal (price without tax) is US$50.00, tax is US$5.00, and shipping is US$7.00, for a total of US$62.00.

    • If your customers also pay taxes on shipping for their region, select the Charge tax on shipping checkbox. We'll automatically apply the same rate as the product being shipped.
    • To apply the location's settings, select Save.
    Note: To add an additional tax rate for another country, region, state or province, repeat these steps as needed.

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