How do I check the status of my Support Ticket?

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This FAQ will help you to check the status of your support tickets

This will allow you to view, read and respond to your 123-reg Support tickets.

When a support query is raised via the Support Centre usingthe Ask a Question facility, a support ticket is automatically created within our system.


You may track the progress of each query from the Support Centre.


Click the My Support button above.


A pop-up window will ask you to enter your 123-reg User Name and Password.


Enter your details (remember these are case-specific) and click OK.

The next window will show recent support tickets raised and their current status.


To view full details of a support ticket, click the relevant incident.