Why was my transfer canceled?

123-reg domain icon

This FAQ will outline some of the reasons why a Domain transfer may have been cancelled.

The below are just some of the reasons why a domain transfer may be cancelled; if you find that your transfer has been cancelled, check the below reasons before contacting our Support Teams.


The registry may choose to cancel a domain transfer when:

  • The domain name owner has not approved the transfer in time. This would be done by an email to the admin contact email address of the domain name, requesting the auth code.
  • The domain name being transferred is locked. You can unlock this through your 123-reg control panel.
  • The incorrect auth code was used. You will need to re-request the auth code from your 123-reg control panel.
  • The domain name has expired.
  • The domain name is within 7 days of the expiry date.
Offer

Answer options

Your feedback was successfully added.

Answer tracking

Track

Watch the content of this article for changes.