Common questions about webmail sessions

Here are the answers to three commonly asked questions relating to the webmail service

How many webmail sessions can I have from a single domain name at any one time?

Just as you can unlimited email addresses setup on your domain you can have unlimited concurrent sessions from different computers on webmail too.

We have a shared mailbox how many users can access this mailbox at any one time using webmail?

Multiple webmail sessions to a single email address are limited to 100 concurrent connections.

How long is a webmail session kept live if I do not use it?

Your webmail session will remain live for 1 hour. After this time the session is put into a suspended stage and all temporary session data is removed.


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