How to set up email with Microsoft Outlook

This FAQ will help you to set up your email with Microsoft Outlook.

The below video and step by step instructions will help you learn how to add a mailbox in Microsoft Outlook.

choose between pop or imap

Please note: You can use the below steps to set up any mailbox. You will however need to use your providers details when we mention ours.

Also, the below instructions can be followed across different versions of Microsoft Outlook. The below example shows the 2010 version.


Open Outlook and click on File then on the Add Account button.

click on add account


Select the option Manually configure server settings or additional server types and then click on the Next button.

click on manually configure option


Select the option Internet E-mail and then click on the Next button.

click on internet email option


Enter your name, and the email address you wish to add.

enter user information

Please note: You can now choose between using POP3 or IMAP. To find out more about these protocols check out this FAQ.


Choose between POP3 or IMAP from the drop down list.

Enter or as the incoming mail server

Enter as the outgoing mail server.

enter server information


Enter the email address you are adding as the username and the email address password as the password.

Select the option Remember password.

enter logon information


Click on the More Settings... button.

Select the Outgoing Server tab

Tick the option My outgoing server (SMTP) requires authentication.

Now select the option Use same settings as my incoming mail server and then click the OK button.

Finally click on the Next button.

select outgoing server


Outlook will now perform a test to make sure your inputed settings are correct.

Once this has completed click on the Close button.

account testing


Your email account has now been added, click on the Finish button to confirm.

account has now been added


That's it, you can now start sending and receiving email straight away.



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