How do I point my domain name to my email account? (MX records)

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This FAQ will help you to point your domain name to your email account.

The below video and step by step instructions will show you how to create a MX record for your email account.

Before you begin, you will need to make sure that your nameservers are pointing to 123 Reg.

For more information on changing your nameservers, check out this video and FAQ.

MX records or mail exchange records specify which mail servers are responsible for a particular domain. This entry is not mandatory, and – as with the A record – several entries may be made.

One special feature is priority numbers, which provide information to the querying mail server about which mail server should be used first. The next entry is tried only when the mail server with the highest priority is not available. The priority of priority numbers rises in opposition to the value of the number, meaning that lower numbers have a higher priority.

Another special feature is that only domains may be entered for mail servers. An entry referencing an IP results in an error.

Creating a MX record


Log in to your 123 Reg control panel


Have a look in the Domain names section section.

Select your domain name using the drop-down menu and then click on the Manage button.


Click on change.

click on manage DNS


If you have a 123-mail account, select 123 Reg email from the drop-down menu.


Click on Point to service.

click on point to service


If you have an email account with a 3rd party provider, select an external email service from the drop-down menu.

click on confirm


Type in your MX record. If you are unsure of what your MX record is, get in contact with your email provider..

click on point to service


Click on Point to service.

click on point to service


Your MX record has been set up.

click on point to service