When connecting your server for use with FTP, you will require your FTP username and password. This allows you to connect to the FTP server, allowing the transfer of files to your Hosting Package.
Your FTP details are sent to you in your Welcome Email which you receive when you initially set up your hosting package, but if you cannot access the email, or you have deleted it, you can also see these details in the Hosting Control panel. You can see how by following the steps below:
Scroll down to the Web Hosting section and click the Manage button.
Your FTP Information will be located in the FTP Details box in the right hand column of the page. To reveal your password, click on the Click here to show link.