How to set up my email with Thunderbird?

This FAQ will help you to set up your mailbox with Mozilla Thunderbird.

The below video and step by step instructions will help you learn how to add a mailbox with Thunderbird.

choose between pop or imap

Please note: You can use the below steps to set up any mailbox. You will however need to use your providers details when we mention ours.


Start Mozilla Thunderbird and click on the Create a new account link in the local folders section.

click on create a new account


Click on the Skip this and use my existing email button.

click the skip button


Enter your name, the email address you wish to add and the email address password.

Tick the Remember password option and then click on the Continue button.

Enter account settings

Please note: Thunderbird will now attempt to set up your email. This will fail, but don't worry we will enter the settings manually now.

Please note: You can now choose between using POP3 or IMAP. To find out more about these protocols check out this FAQ.


Enter or as the server hostname.

The port should be set to 993 for IMAP or 995 for POP3.

Now set the SSL to SSL/TLS and the Authentication to Normal password.

incoming server details


Now enter as the outgoing server hostname.

Set the port to 465, the security type as SSL/TLS and the authentication as Normal password.

Enter your email address as the username.

Once you have entered these settings click on the Done button.

outgoing server settings


That's it, your now ready to start sending and receiving email straight away.

mailbox is now set up


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