How can I check the database details on my hosting package?

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This FAQ will help you to check your database details on your 123-reg hosting package.

The below instructions will show you where to find your host name, username, and how to change your password.

The database hostname indicates the physical location of your database. You will need your database hostname in order to install software such as Wordpress or Joomla for the purposes of adding features to your website such as blogs, forums and content management systems.

The hostnames are to connect to your databases on your 123-reg hosting package.

MYSQL: cust-mysql-123-01

New Customers from 13/09/2010 will need to use the following:

MYSQL: cust-mysql-123-02 or cust-mysql-123-03 or cust-mysql-123-04 or cust-mysql-123-05

MSSQL: atlas-sql-07

The database name is the name displayed when you click on the Manage databases option in your Web Tools menu via your 123-reg control panel.

The username is the database username that was provided on screen when you first created the database.

The password is the database password that was provided on screen when you first created the database unless you have since reset it via your 123-reg control panel.


Log into your 123-reg control panel.


Scroll down to the Web hosting section and click on the Manage link for the 'New' hosting packages.


This will show you an overview of your current hosting packages. Click the manage button for the package you wish to use.


Scroll down to the domain names you have on your hosting package, and then click the Manage button for the website that you wish to add your 123-reg app to. 


Login to your 123-reg hosting control panel. Then scroll down to the Web Tools section and select the MySQL databases option.


Here you will be able to see the databases you have set up under the Manage MySQL databases section. 

You host name will be shown in the Server column, with your username in the column to the right.

Please note:The database name will not be the same as the name you entered when you set up the database, as our system will alter it slightly, and will be the same as the database username.

If you wish to change your password, simply enter the new password you wish to use in the password field, and then click on the Modify button.