How can I uninstall Cloud Backup from my machine?

This FAQ will help you to uninstall Cloud Backup from your machine

The below instructions will show you how you can uninstall Cloud Backup from your Windows, Mac or Linux machine.

Please note: This is a two step process; first you must remove the backup agent from your computer, and then remove your backup from your Cloud Backup control panel.

Removing the Agent from your machine


  • Step 1 of 3

    Login as an administrator.

  • Step 2 of 3

    Go to Control Panel and then select Programs and Features (on Windows XP this will be labeled Add or Remove Programs), select Acronis Backup Client and then select Uninstall.

  • Step 3 of 3

    Confirm your decision and this will begin the uninstall.


  • Step 1 of 3

    Double click the the .dmg and wait while the system mounts the installation disk image.

  • Step 2 of 3

    Inside the image, run the Uninstall.tool file. You may need to provide your administrator credentials.

  • Step 3 of 3

    Confirm your decision and the Uninstall will begin.


  • Step 1 of 2

    As the root user run the command: /usr/lib/Acronis/BackupAndRecovery/uninstall/uninstall

  • Step 2 of 2

    Confirm your decision and the Uninstall will begin.

Removing your Backup from your Control Panel

  • Step 1 of 4

    From the Cloud Backup control panel, select the view as list tab to see a list view of all of your machines.

  • Step 2 of 4

    Select the machine you wish to remove, and then click the Delete button from the menu on the right hand side.

  • Step 3 of 4

    You will be asked to confirm the deletion. This is a process that cannot be redone; if you would like to backup this machine again, you will have to start again from scratch.

  • Step 4 of 4

    Your machine will now be deleted.