How do I access my backup files?

This FAQ will help you to access your backed up files.

The below step by step instructions will show you how to access the files stored in your Cloud Backup.


  • Step 1 of 5

    Login to the Backup manager, and select the All Machines tab from the menu on the left hand side of the window.

  • Step 2 of 5

    Here you will see an overview of the backups you have created. Click on the Recover button of the backup you wish to access.

  • Step 3 of 5

    You will now see each iteration of the backup you have stored. Click on the version you want to access, and then click on the Recover Files button.

  • Step 4 of 5

    You can download the entire folder, or click through the file manager to find the items you wish to recover. Select the items you wish to recover by using the checkboxes next to each item.

  • Step 5 of 5

    Once you have select the items you wish to restore, you can either download them, by clicking on the Download button, or recover them to a separate machine by using the Recover button.