In this video, we’ll show you how to set up a MX record to point your domain name, to your email account.
This video will apply to any users who:
– have a 123-mail account
– have a 123-mail account and have configured it with a 3rd party email client like Outlook or Apple Mail
– or have an email account with a 3rd party mail or hosting provider.
In order to create your MX record, you will need to make sure that your nameservers are pointing to 123 Reg.
To do this, have a look at your 123 Reg control panel and select the domain name that you own and then click on manage.
Click on change nameservers and just here you will see your nameservers.
If they look like this, then they are set to 123 Reg.
If you see anything else in these boxes then you will need to click this button.
Please note that these changes can take up to 24-48 hours to propagate.
If your domain name is pointing to a 3rd party hosting provider, this can cause interruption with your website.
For more information on changing your nameservers, check out this support video and FAQ.
Ok, so to begin creating an MX record, you’ll need to be logged into your 123 Reg control panel.
Scroll down to the domain name section and select your domain name using the drop-down menu.
Now click on the manage button and this will open up your manage DNS page.
In the Advanced domain settings menu, click on manage DNS.
Ok, so just here you’ll see where you can update your MX records.
If you own a 123-mail account then you will need to select 123 Reg email.
You can then click on point to service.
Great, so this means that your MX records are now set to 123 Reg, allowing you to send and receive your emails using 123-webmail.
Ok, so if you have your email hosted by another provider, you’ll need to create a new MX record.
Click on the drop-down menu and select an external email service.
Here is where you need to type in your MX record.
If you are unsure of the MX record that you have with your 3rd party provider, check with them first.
When writing your MX record you have to make sure that you end it with a full stop, otherwise, it will not work.
Ok so once you’ve set up this MX record, just click on point to service.
That’s it; your new MX record is set up.
Please note that it may take up to 24-48 hours for your MX records to update, so you might experience some downtime with your email service, but this will be resolved once the changes have updated.
Well that’s it; you’ve created an MX record, so your domain name should now point to your email account.
Remember you can look back at this video anytime you need help with your MX records.