How do I point my subdomain to my Online Shop?

This article applies to 123 Reg Online Shop plans purchased before September 2016.

To point your subdomain at your Online Shop package, please do the following:

Step 1 of 5

Start by logging in to your 123 Reg Control Panel.


Step 2 of 5

From there, select Domain Names within the ‘Manage active products’ section. Next, choose your domain name from the provided list and then select Manage.

Manage Domain Names


Step 3 of 5

Scroll down to the Advanced Domain Settings section and click Manage DNS.

Manage DNS button


Step 4 of 5

Select the Advanced DNS tab near the top.

Advanced DNS tab


Step 5 of 5

On the next page, create a new record with the following information:

  • In the Type field, select A from the drop-down list
  • In the Hostname field, enter the sub domain that you want to be associated with your ecommerce package (i.e. www or shop)

In the Destination field, enter

Once done, click Add to save the new record.

Add to DNS Record

Please note: it will take between 4-8 hours for any DNS records to become active, provided you didn’t also change the nameservers.