What is the domain recovery period and how can I restore my domain names?
This article tells you what the domain recovery period is, and how to reactivate domain names within this period.
What is the domain recovery period?
When a domain name expires there is a grace period of 30 days where the domain can be renewed through the 123 Reg control panel without additional charges. The domain can be renewed via control panel until day 16. After this date, for renewal, please contact support.
After the grace period an expired domain name may enter the domain recovery period, which can last up to 75 days post expiry.
During the domain recovery period a fee of £75 + 1 year renewal fee + VAT is applicable to recover the domain, where available, to your 123 Reg account.
Five days after the expiry date the name servers will change, turning off any email and website services running on the domain name.
Recovering my domain
Once the domain passes day 16 you will need to contact 123 Reg support using the Raise Support Ticket tab at the top of the page.
To attempt a manual recovery of your domain name, please include the domain name and confirm to the support team that they can charge the £75 recovery fee* + 1 year renewal fee + VAT upon successful recovery of your domain name.
*Please note: This fee may vary depending on the domain extension. Click here for more information.
Renewing your domain in advance of expiry!
123 Reg recommend that you renew your domain names in advance of expiry through your 123 Reg control panel, as described here.
All domain names are set to auto renew by default where 123 Reg are able to take payment for your domains. We suggest you keep your payment details up to date to ensure automatic domain renewal. Updating contact details.
Remember, you can renew most domains for up to 10 years to help ensure you do not incur downtime or additional costs for your domain, site and email. This is a great way to secure your domain name as a committed business asset and also save on inflation price changes moving forward.
For .at domains click here
For .eu domains click here