How do I create a subscriber capture form?

This FAQ will help you create a subscriber capture form

Learn how to create a subscriber capture form with Email Marketing

A sign up form is one of the best ways to get subscribers to your mailing list, partly because it promotes active customer sign up, if people are signing up it means that they actively want to be kept up to date with your company. Sign up forms are also important because they allow you to ask subscribers for information that you may wish to know, for example, you can find out your subscribers' age, location and gender.

  • Step 1 of 13

    Click on the Collect tab from the top of the page, and then select Forms from the drop down menu.

    collect tab

  • Step 2 of 13

    This will take you to your Forms page, where you will see the current forms you have already created. To create a new form, click on the Create a Data Capture form button.

    forms page

  • Step 3 of 13

    Next you need to choose the list you want your subscribers to enter once they've filled out the Contact Form. Click on the Choose List button.

    choose list

  • Step 4 of 13

    Choose the list from the pop up window, and then click the Select button.

    select list

  • Step 5 of 13

    You can now select to add another list to the contact form. This would be a useful if you wanted to have a list for the specific contact method, but also have the subscribers added to a subscriber master list.

    Once you have added all the lists you wish to add, click the Continue button.

    add lists

  • Step 6 of 13

    This will open the Form Editor, where you can create and edit a form.

    Start by naming your form by clicking on the Rename link in the top left hand corner of the page.

    rename form

  • Step 7 of 13

    Name your form by typing into the field. Click off the field to confirm the changes.

    name form

  • Step 8 of 13

    You can now start populating your form to ensure you get the data you require. Click on the options from the Layout tab to insert them into the form. You can also use the image, heading, paragraph and even the HTML options to customise your form further.

    customise form

  • Step 9 of 13

    You can click on each field in the form to open up a menu window for the field, which allows some additional options to be used. For example, from here you change the text labels for the fields, mark fields as required options or add in some answer assistance text.

    field menu

  • Step 10 of 13

    You can now look at customising the look and feel of the form.

    Your form has a number of preset styles that you can choose from. You can select the theme tab and then use the drop down menu to select one of the preset themes.

    select theme

  • Step 11 of 13

    You can also have your form use the settings that you have selected for your company branding, meaning that your form will update to match your branding.

    company branding

  • Step 12 of 13

    Once you have customised the form, you can also customise the Confirmation and Thank You message the customers see once they have filled in the form.

    The Confirmation message is the message the customer will see immediately after completing the form. They will then receive an email with a link to click to confirm their sign up. After which they will see your thank you message.

    You can customise these sections by clicking on the relevant tab at the top of the window, and adding content in the same way as you did with the form.

    customise sections

  • Step 13 of 13

    You can click on each field in the form to open up a menu window for the field, which allows some additional options to be used. For example, from here you change the text labels for the fields, mark fields as required options or add in some answer assistance text.

    menu window