How do I add a recovery email address?

This article will show you how to add a recovery email address if you have purchased Email Hosting from 123 Reg..

If you’ve forgotten or lost the password for your inbox, adding a recovery email address can be a helpful way of regaining access.

To do this, simply follow the instructions outlined below.

Please note: this article is dedicated to Generation 2 mailboxes and does not apply to Generation 1 mailboxes.

Step 1 of 4

Start by accessing your Email Dashboard.


Step 2 of 4

From there, select Manage next to your mailbox.

Select Manage


Step 3 of 4

On the next page, select Edit next to Account information.

Edit account information


Step 4 of 4

Enter your recovery email address into the provided field. Once you’ve done this, click Save.

Enter recovery email address