How to end PHP processes in my Hosting account

If you want to perform more advanced technical procedures, such as manage runaway scripts or allow an initialisation file to occur, you may need to end the PHP processes on your hosting account.

Please note: this process applies to our Web Hosting and Premium Hosting products.

Step 1 of 7

Start by logging in to your Control Panel and scroll down to ‘Web Hosting’. From there, select Manage.

General Control Panel


Step 2 of 7

On the next page, select Manage for the account you wish to use.

Web Hosting Manage


Step 3 of 7

Select the three-dot icon for the package you want to edit. From there, choose Settings from the drop-down menu that appears.

cPanel Admin


Step 4 of 7

On your dashboard, select the cPanel Admin button that appears above Settings.



Step 5 of 7

Choose the option Select PHP Version under the Software heading.



Step 6 of 7

Under PHP Selector | Extensions, select the current PHP version and choose a different version from the menu. From there, select Set as current.


Once done, select the option Set as current that appears.

Set current


Step 7 of 7

Repeat this previous step but instead re-select the version you were previously using. Once done, select Set as current to confirm it.


Please note: this will immediately disrupt any connections and users will have to reconnect to the hosting platform.